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GoalBit Solutions - GoalBit Play - Services
Contact sales |   Support 

Wide range of services

We provide customized solutions to any organization that is looking to deploy their own dedicated video delivery platform including features as live & on demand content, premium & user-generated content, large scale & enterprise deployments, free & subscription based services, and much more.


Support: We offer different support levels to best fit our customers needs.

The support and assistance service is mandatory, and allows our clients to get software updates, bugfixes and permanent remote assistance over the platform operation. The support service is determined based on the deployment size (number of GoalBit licenses) and the assistance required by the customer. The assistance demand is measured in terms of monthly hours required to help the client.

Development: We have an experienced development team that can improve any existing product for your needs. Moreover, we can develop a complete multimedia solution based on your particular requirements.

We can improve GoalBit products adjusting them to accomplish your requirements. Our Development Service has predictable time estimates, clear deliverables and even a limited warranty. The features are incorporated into our products and maintained by us from there on. Also, if you have a very particular and specific needs we can develop private software.

Our expertise in open-source video libraries and software allows us to develop custom video projects fast and efficiently.

When development service applies?

  • Development service applies to GoalBit Plus customers.
  • You need an expert development in video stuff.
  • You want to add a new feature to GoalBit Plus. Either a simple missing feature (like branding), or a highly specialized one.
  • You need to integrate GoalBit-Solutions' products directly with your existing media solutions such as content management systems, 3rd party streaming servers, specific devices, advertisements servers and analytics platforms.
  • You need a fast and professional development, with predictable time estimates and clear deliverables.
  • You would like to work with GoalBit experts in order to develop a high-quality video solution that meets your unique business requirements.

How it works?

  • Managed remotely, using E-mail, IM chats, and conference calls.
  • Start immediately after receipt of signed paperwork.
  • Very competitive costs, rate depending on the project scope.
  • Flexible payment by Paypal or Bank transfer.
    Deliverables are billed at the end of each month after they are completed. A payment in advance is needed in large development projects.

Deployment: If your project requires a custom deployment of our products in your own data-center or cloud service, we offer our skills to deploy and configure every aspect in an efficient way.

Reduce risks

The deployment service is mandatory for GoalBit products. We can help you to reduce project risk through better assessment of installation/migration efforts and project scope. The documentation and the support service included is the best way to do a smooth knowledge transfer to your developers and administrators. We will install GoalBit products on your own or rented servers. We will provide you with a detailed step-by-step installation and configuration documentation and we will provide you with our support service.

Working mode

  • After you have bought our services we have to schedule the deployment of the system in your own or rented servers. This coordination can be done by e-mail or chat. Once the coordination is completed and the Terms and Conditions of the product accepted we can start working immediately
    Subject to availability of our installation team.
  • Servers are installed remotely using SSH or RDP protocols. We need root/admin access to your servers in order to install and configure the entire system.

Training: We can train your team to use our products or to integrate them to your existing services.

Our team is formed by professionals in digital video systems, capable of transmitting their knowledge through technical and practical courses. These courses focus on main video standards and the installation and deployment of the main GoalBit-Solutions' products.

Proven Expertise

For the last 6 years we have developed an in-depth expertise and experience deploying and operating local platforms. We have been developing for the video open source community for more than 5 years, and have contributed with several academic multimedia research and innovation projects.